INNER MoMENT ("we", "us", or "our") respects your personal privacy and is committed to protecting your personal data in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Hong Kong Special Administrative Region (PDPO) and applicable international standards.
Please read this Privacy Policy carefully to understand how we collect, use, store, and safeguard your personal data. By accessing or using our website (https://innermoment.hk), you consent to the practices described in this policy.https://innermoment.hk）時，即代表您同意本政策所述之做法。
1. Personal Data We Collect
When you visit our website, register an account, subscribe to our updates, or make a purchase, we may collect the following personal information:
- Identity and Contact Information: Name, email address, shipping address, contact phone number, and social media handle (if applicable).
- Transaction and Order Data: Order history, shopping cart items, payment records, and delivery preferences.
- Technical and Browsing Data: IP address, browser type, device details, access times, and browsing behavior on our site (collected via Cookies).
2. How We Use Your Data
We collect and use your personal data for the following purposes:
- To process, fulfill, and deliver your purchases and confirm transactions.
- To provide customer support, respond to inquiries, and handle after-sales services.
- To send order status updates, website notifications, and promotional communications (if you have opted in).
- To improve our website functionality, customer experience, and product offerings.
- To prevent fraudulent transactions and maintain site security.
3. Data Sharing & Third-Party Service Providers
We will never sell, rent, or trade your personal data to third parties. However, we may share essential data with trusted third-party service providers solely to operate our business:
- Logistics & Couriers: 如順豐速運（SF Express）、香港郵政或國際快遞公司，用於完成商品送遞。
- 付款金網與金融機構： 金融及線上支付平台（如信用卡結算網關、Stripe、PayMe 等），用於處理交易安全驗證。
- 網站技術與分析服務： 如 Google Analytics，用於分析網站流量及提升服務質量。
- 法律要求： 當應法律、法庭命令或政府執法部門依法要求時。
4. Cookies 及追蹤技術 (Cookies & Tracking)
本網站使用 Cookies 及類似追蹤技術以提升您的瀏覽體驗：
- 必要 Cookies： 確保網站基本功能正常運作（例如記住購物車商品及登入狀態）。
- 分析與效能 Cookies： 幫助我們了解訪客如何使用網站，以進行技術改善與頁面優化。
- 您可以透過瀏覽器設定隨時拒絕或管理 Cookies，惟這可能影響您使用本網站部分功能（如結帳流程）。
5. 資料安全與儲存 (Data Security & Retention)
我們採取嚴密的技術與管理措施（包括 SSL 加密傳輸協議）來保護您的個人資料，防止未獲授權的查閱、遺失、洩漏或竄改。我們僅會在實現本政策所述用途之必要期間內保留您的個人資料，或依據相關法律法規要求之期限保存。
6. 您的個人資料權利 (Your Rights)
根據《個人資料（私隱）條例》，您享有以下權利：
- 查閱我們所持有關於您的個人資料。
- 要求更正或更新不準確的個人資料。
- 要求刪除您的個人帳戶或個人資料（在法律允許的範疇內）。
- 隨時取消訂閱我們的行銷通訊。
如欲行使上述權利或對本政策有任何疑問，請透過以下方式聯絡我們：
- 電子郵件： [email protected]
- Instagram Direct Message： @innermoment.hk
7. 私隱政策之修改 (Changes to This Policy)
INNER MoMENT 保留隨時更新或修改本私隱政策的權利。任何變更將於本頁面發佈後即時生效。建議您定期查閱本頁面以獲取最新資訊。