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In order to keep our clients’ benefits and due to the high value of crystal, we will only choose the courier company with tracking code service.
It is to avoid any misunderstanding occurred and to let our clients keep on track about the delivery status.
Hope you could understand our effort.
Thanks for your support !
If delivery to HONG KONG:
- For Delivery Fee Paid by receiver, we will use SF-Express only;
For Delivery Fee Prepaid, we will use SF-Express / CXC Express only.
- If total amount (calculated with SINGLE order only) is HKD$ 1500 or above，we could offer “FREE DELIVERY SERVICE” for that order.
(After communicated with Client, INNER MoMENT will finalize and arrange the most suitable free delivery method, which may be using SF Express / CXC Express.)
If delivery to TAIWAN or MACAO:
- We will use SF-Express (Delivery Fee Paid by receiver) for delivery only.
If delivery to OVERSEAS:
- If the total weight in one order is 1.5 kg or below,
we will use – Hong Kong Post – E-Express / ARAMEX / SF-Express / Other Way (if applicable) for delivery.
- If the total weight in one order is 1.5 kg above, we will send another delivery-quotation email to you later.
REMARK:
- Mailing carries risks. Our company will not be responsible for any damage or loss of goods during transportation.
- The estimated delivery time of all shipments is for reference only, and the company is not responsible for the delay in delivery time.
- If the customer has not received it within the working days required for the shipping option (working days are calculated in Hong Kong time, excluding Saturdays, Sundays and public holidays), please contact us immediately. Our shop is not responsible for delayed shipments.
- Buyers must bear the risk of mailing. For valuable goods, customers are advised to use SF Express, Aramex (overseas shipping), Hongkong Post-E-Express or Hongkong Post-registered mail. After providing the courier/mailing AWB (Airwaybill number), please check with the courier company/post office. If there is a mail lossing during delivery, INNER MoMENT will not be responsible for any loss.
- Buyers are responsible for the taxes incurred from overseas purchases, including but not limited to customs duties, and INNER MoMENT is not responsible for this.
- Information on the handling and delivery of mail at the destination is provided by the local postal authority. According to the international postal operation arrangements of the Universal Postal Union, postal administrations are not required to issue “international registered mail” handling and delivery information; and the postal administrations of the following countries/regions have stopped distributing such information: 1) Canada, 2) Netherlands, 3) United States
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因為晶石的價值比較高，為了保障客人的利益，我們會選擇有郵寄追蹤的速遞公司寄貨。
這樣可以避免不必要的誤會及能夠讓客人清楚知道郵件的情況。
希望能夠理解及謝謝你的支持。
如寄香港地區：
- 如是 運費到付 的話，我們一般只會選用 順豐速運 寄出晶石。
如是 運費預付 的話，我們一般只會選用 順豐速運 / CXC 快遞 寄出晶石。
- 如果總訂購金額 (以單張訂單計算) 滿 HKD$ 1500 或以上，該張訂單將會獲得 “免費送貨服務”。
(跟客人溝通好後，INNER MoMENT 會最後決定及安排合適的運送方式。)
(免費送貨服務的運送方式： 順豐速運 / CXC 快遞）
如寄台灣、澳門地區：
- 我們一般只會選用 – 順豐速運 (運費到付) 寄出晶石。
如寄其他海外地區：
- 如果整張訂單的總重量是 1.5 kg 或以下,
我們一般會選用 – 香港郵政 – E-Express / ARAMEX / 順豐速運 / 其他運送方式 (如適用) 寄出晶石。
- 如果整張訂單的總重量是 1.5 kg 以上，我們之後會另外發一個關於 “運費報價” 的電郵給您。
備註
- 郵寄帶有風險，貨品如運送途中出現損毀或寄失，本公司恕不負責。
- 所有寄件的預計到貨時間只供參考之用，對於付運時間的耽誤本店恕不負責。
- 如客人在寄件選項所需的工作天內仍未收到 (工作天以香港時間計算, 並不包括星期六,日及公眾假期)，請即與我們聯絡。本店不對寄件延誤負責。
- 買家須承擔郵寄之風險。貴重貨品建議客人使用順豐速運﹑Aramex (海外寄件) ﹑香港郵政 – E-Express 或 香港郵政 – 掛號。提供速遞 / 郵寄單號後，請自行與速遞公司 / 郵局查詢，速遞公司 / 郵局寄失本店恕不負責。
- 買家須承擔海外購物所產生之稅款，當中包括但不限於關稅，本公司恕不負責。
- 郵件在目的地的處理及派遞資訊由當地的郵政機關提供。 根據萬國郵政聯盟的國際郵務運作安排，郵政機關並非必須發放「國際掛號郵件」的處理及派遞資訊； 而下列國家／地區的郵政機關已停止發放此等資訊：
1) 加拿大, 2) 荷蘭, 3) 美國
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